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Logging Asset Faults

When equipment breaks down or has issues, Pipeline’s fault logging system helps you track and manage the problem through to resolution.

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Viewing Faults

Screenshot: The fault report modal showing the read-only asset info (UID, Name, Manufacturer), the Report Type radio buttons (Return to Store / Drop for Repair), the Synopsis text area, and the Submit button.
The fault registry for each asset shows a grid with:
  • Date - When the fault was reported
  • Ref - Unique fault reference number
  • Status - Open (red badge) or Closed
  • Fault Description - Summary of the issue
  • User - Email of the person who reported the fault

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Reporting a New Fault

  1. Navigate to the asset detail page
  2. Open the fault section
  3. Click Report Fault
  4. The modal shows read-only asset information: UID, Name, Manufacturer, Type, Serial Number
  5. Select the Report Type:
    • Return to Store (Faulty) - The asset is being returned to warehouse storage. Select the warehouse location.
    • Drop for Repair - The asset is going to an external repair shop. Select the repair shop supplier and optionally enter the shop address.
  6. Enter a Synopsis describing the fault in detail
  7. Submit the fault report

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Fault Status

  • Open - Fault has been reported and is being addressed (shown with a red badge)
  • Closed - Fault has been resolved

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Tracking Faults

The asset detail page shows:
  • Open Fault Count - Number of currently open faults
  • Open Fault Ref - Reference of the current open fault
  • Asset Status - Updates to reflect the fault state (e.g., “In Repair”)
This provides quick visibility of which assets have active problems.